Returns and Refunds Policy
We want you to be completely satisfied with your Siren Craft Brew purchase, so we offer a straightforward return process for any damaged or incorrect items. Please ensure you notify us within 14 days of delivery to qualify for a refund or exchange on your order.
Return Process
- 1.Contact Our Team
Email our customer support group with your order number and a brief explanation of the issue or reason for return.
- 2.Document the Issue
For damaged goods or incorrect shipments, please include clear photographs of the packaging and items to help us expedite your claim.
- 3.Safe Packaging
Ensure any unopened bottles or merchandise are securely packed in their original shipping boxes to prevent further damage during transit.
- 4.Receive Your Refund
Once we receive and inspect your returned items, we will process a refund to your original payment method within 5-7 business days.